Last Updated: April 13, 2026
To apply at Truist Bank, visit careers.truist.com, search for positions by location using the Workday ATS, and submit your application with a resume. Truist requires background checks including credit and criminal history; drug tests are not required for most roles.
How to Apply at Truist Bank
Step 1: Visit Truist Careers Website
Go to careers.truist.com to access Truist’s applicant tracking system. This site hosts all open positions across the organization, from branch banking to corporate headquarters roles.
Step 2: Search by Location and Role
Use the job search filters to find open positions in your area. Select from categories like Banking, Branch Support, Treasury, Wealth Management, or Corporate roles. Truist operates across the Southeast and Mid-Atlantic regions, with major presence in North Carolina, South Carolina, Florida, and Virginia.
Step 3: Create Your Workday Profile
Register or log into your Workday account. This profile stores your employment history, education, and contact information. You can save applications and receive updates on your status.
Step 4: Review the Job Description
Read the full job posting carefully, paying attention to required qualifications, hours, and location. Teller roles may require flexibility with shift times; manager roles typically require supervisory experience or education.
Step 5: Submit Your Application
Upload your resume and cover letter (optional but recommended). For entry-level teller positions, emphasize customer service, cash handling, and basic math skills. For personal banker or manager roles, highlight sales experience and relationship management.
Truist Bank Job Positions & Pay Rates
| Position | Hourly Rate | Key Qualifications |
|---|---|---|
| Teller | $18–$24/hr | High school diploma, strong math skills, reliable |
| Personal Banker | $22–$32/hr | Sales skills, customer service, 1–2 years banking experience preferred |
| Customer Service Representative | $19–$26/hr | Communication skills, problem-solving, patience with customers |
| Branch Manager | $28–$45/hr | Supervisory experience, bank operations knowledge, sales leadership |
Truist Bank Application Requirements
To apply at Truist Bank, you must be at least 18 years old with a high school diploma or GED. For teller and customer service roles, no prior banking experience is required; Truist provides comprehensive training.
Truist conducts a thorough background check that includes criminal history, credit history (for roles handling cash or financial data), and employment verification. This process typically takes 7–10 business days. Drug testing is not required for most entry-level roles but may be required for certain positions.
You must demonstrate strong communication skills, reliability, and commitment to customer service. Truist values integrity, teamwork, and adherence to financial regulations. All employees must comply with Know Your Customer (KYC) and anti-money laundering (AML) protocols.
Truist Bank Interview Process
Truist’s interview process is designed to assess customer service skills, sales potential, and cultural alignment.
Phone Screen (10–20 minutes): A recruiter will confirm your interest, verify location availability, and ask preliminary questions about your banking experience (if any) and career goals. You may be asked about your availability for shift work or travel.
In-Person Behavioral Interview (30–45 minutes): You’ll meet with a branch manager or regional recruiter. Expect questions about past customer interactions, conflict resolution, and sales abilities. For personal banker roles, you may be asked about your approach to cross-selling financial products or building customer relationships.
Role-Play Scenario (10–15 minutes): Some positions include a brief role-play where you simulate handling a customer complaint, explaining a financial product, or processing a transaction. This helps assess your customer-facing skills and composure.
Offer & Verification: If selected, you’ll receive a conditional offer pending background check clearance. Onboarding includes compliance training, product knowledge modules, and hands-on cash handling instruction.
Truist Bank Employee Benefits
Truist offers competitive benefits packages for both full-time and part-time employees, reflecting the organization’s commitment to employee retention and competitive compensation in the banking industry:
- Health, Dental & Vision Insurance: Comprehensive coverage with employer contributions offsetting a significant portion of premiums. Part-time employees working 20+ hours per week are eligible for health insurance. Plans include prescription drug coverage and mental health services.
- 401(k) Retirement Plan with Generous Match: Employer match of up to 6% of salary. Truist matches contributions dollar-for-dollar up to 3% and 50% on the next 3%, one of the more generous matches in retail banking. Vesting is typically immediate, meaning you keep all employer contributions.
- Tuition Reimbursement: Up to $5,000 per year for work-related education, professional certifications, and degree programs. Supports advancement to banking certifications, MBA programs, and management roles. Some specialized programs may qualify for higher reimbursement.
- Employee Banking Discounts: Exclusive discounts on checking accounts, credit cards, mortgage rates, and investment services. Employees receive preferential interest rates on loans and mortgages, often saving thousands over loan periods.
- Paid Time Off: Full-time employees receive 12–20 days of paid vacation annually (based on tenure) plus 10 paid holidays, totaling 22–30 days of paid time off. Part-time employees accrue PTO proportionally.
- Employee Assistance Program (EAP): Confidential counseling, financial planning resources, legal consultation, and comprehensive wellness support. Available 24/7 for employees and family members.
- Life Insurance & Disability: Employer-paid basic life insurance (typically 2x salary) plus optional supplemental coverage. Short-term and long-term disability protection available.
- Career Development & Training: Internal training programs, professional development workshops, leadership academies, and advancement opportunities across retail banking, operations, treasury, wealth management, and corporate roles.
- Flextime & Shift Options: Many Truist locations offer flexible scheduling, allowing employees to balance work with education or family responsibilities.
Truist Bank Career Development
Truist promotes aggressive internal advancement and values promoting talent from within. Tellers frequently advance to personal banker, assistant manager, or branch manager positions with demonstrated performance, strong sales skills, and customer satisfaction metrics. Personal bankers showing leadership potential can move into regional sales manager, market manager, district manager, or specialized wealth management roles. Many branch managers advance further into regional leadership, overseeing multiple locations and managing P&L for multi-million-dollar regional portfolios.
The organization offers tuition reimbursement for banking certifications and professional credentials, including the American Bankers Association (ABA) Certified Financial Services Auditor (CFSA), Certified Retail Bank Manager (CRMP), and other professional designations. Managers are encouraged to pursue the Certified Bank Manager (CBM) designation, with Truist covering exam fees, study materials, and paid preparation time.
Truist operates robust leadership development programs for emerging leaders and high-potential employees, including classroom training, mentorship programs, and executive coaching. Cross-training between branches, departments, and specialties is actively encouraged, creating pathways to roles in Treasury, Wealth Management, Commercial Banking, Mortgage Services, and Corporate Finance for career-oriented employees. High-performing employees can rotate through multiple departments to build broad banking knowledge before advancing to management.
The organization also supports advancement to specialized roles such as Credit Analyst, Commercial Relationship Manager, Risk Manager, and Business Analyst positions, offering competitive salaries and benefits comparable to or exceeding traditional management tracks. Opportunities exist for employees interested in both people management and technical expertise paths.
Frequently Asked Questions
How long does the Truist Bank hiring process take?
The timeline typically ranges from 1–4 weeks from application to offer. Phone screens often happen within 5–7 business days; in-person interviews follow 3–7 days later. Background checks add another 7–10 business days. Urgent branch openings may move faster.
Do I need prior banking experience to become a Truist teller?
No. Truist hires entry-level candidates for teller positions and provides comprehensive on-the-job training. You must demonstrate strong math skills, reliability, and customer service aptitude. Retail or customer service experience is helpful but not required.
Can I work part-time at Truist Bank?
Yes. Truist offers part-time positions for tellers and customer service representatives, typically 20–30 hours per week. Part-time employees working 20+ hours per week are eligible for health insurance benefits.
What is the advancement path from teller to manager?
Many Truist tellers advance to personal banker within 1–2 years, then assistant manager or branch manager within 3–5 years. The path depends on sales performance, customer satisfaction scores, and completion of internal training programs.
Does Truist require drug testing?
Drug testing is not required for most entry-level teller or customer service positions. However, roles involving access to cash, securities, or sensitive systems may require screening. Check the specific job posting or ask during the phone screen.