Last Updated: April 25, 2026
Kimpton Hotels, an IHG subsidiary headquartered in San Francisco, operates approximately 70 luxury boutique properties worldwide. The company is renowned for its pet-friendly culture and personalized guest experiences. Applications for front office, housekeeping, food service, and management roles are submitted through kimptonhotels.com/careers or individual property websites.
How to Apply at Kimpton Hotels
- Visit Kimpton careers page: Go to kimptonhotels.com/careers to view system-wide opportunities or search by property location.
- Search by property or role: Browse available positions by hotel location or department (Front Office, Housekeeping, Culinary, Spa & Wellness, Management, or Corporate).
- Review position details: Read the complete job description, including responsibilities, required qualifications, compensation, and benefits information.
- Create your career profile: Register on the Kimpton careers portal with your personal and professional information.
- Complete your application: Fill out all required fields, upload your resume, and respond to any position-specific questions or assessments.
- Submit for consideration: Review your application thoroughly before submitting. You’ll receive confirmation of receipt and a reference number.
- Await recruiter contact: Kimpton recruiters review applications within 1–3 weeks. You’ll be contacted via email or phone if selected for interviews.
- Complete interview and hiring process: Participate in phone, video, or in-person interviews. Once selected, finalize background checks and onboarding details.
Kimpton Hotels Job Positions and Pay Rates
| Position | Department | Hourly/Annual | Full/Part-Time | Property Type |
|---|---|---|---|---|
| Front Desk Agent | Front Office | $16.00–$21.00/hr | Full-time/Part-time | All properties |
| Concierge | Front Office | $17.50–$24.00/hr | Full-time | All properties |
| Guest Services Manager | Front Office | $45,000–$62,000/year | Full-time | All properties |
| Housekeeper | Housekeeping | $16.00–$21.00/hr | Full-time/Part-time | All properties |
| Housekeeping Supervisor | Housekeeping | $20.00–$28.00/hr | Full-time | All properties |
| Culinary Chef | Culinary | $48,000–$70,000/year | Full-time | All properties |
| Line Cook | Culinary | $17.00–$24.00/hr | Full-time/Part-time | All properties |
| Server | Food & Beverage | $7.00–$10.00/hr + tips | Full-time/Part-time | All properties |
| Spa & Wellness Therapist | Spa & Wellness | $35,000–$55,000/year | Full-time/Part-time | Select properties |
| General Manager | Management | $75,000–$120,000/year | Full-time | All properties |
| Corporate Talent Manager | Corporate/San Francisco | $55,000–$75,000/year | Full-time | Headquarters |
| Director of Marketing | Corporate/San Francisco | $70,000–$100,000/year | Full-time | Headquarters |
Kimpton Hotels Application Requirements
Applicants must be at least 18 years old with valid government-issued identification. Work authorization in the United States is required, and Social Security Numbers are necessary for employment and payroll purposes. Kimpton conducts thorough background checks for all positions, covering at least seven years of employment and criminal history.
Food service positions require ServSafe Certification or equivalent food handling training. For spa and wellness positions, valid licensing in your specialized field is mandatory. Most massage therapists, estheticians, and similar roles must hold current professional licenses in their state of employment.
Educational requirements vary by position. Entry-level front office and housekeeping roles typically require a high school diploma. Culinary positions prefer formal culinary training or equivalent professional experience. Management positions require bachelor’s degrees or extensive hospitality industry experience (typically 5+ years).
Physical demands include standing for extended periods, lifting up to 50 pounds, and working in varying temperatures. For front-facing roles, professional appearance, excellent communication skills, and cultural awareness are essential. The ability to work flexible schedules, including evenings, weekends, and holidays, is required for most positions.
Kimpton values diversity and inclusion. The company actively seeks candidates from underrepresented backgrounds and creates opportunities for advancement. Bilingual capabilities, particularly Spanish fluency, are highly valued and can enhance candidacy for many positions.
Kimpton Hotels Interview Process
Initial screening occurs via phone or email within 1–3 weeks of application submission. The recruiter or property manager conducts a brief conversation to confirm your availability, discuss your motivation for joining Kimpton, and assess your alignment with the company’s values, particularly regarding personalized guest service.
First-round interviews typically occur in person at the specific property where you applied, or via video conferencing. You’ll meet with the department manager or general manager who discusses your experience, assesses your fit with the team and Kimpton’s culture, and explains the role and property in detail.
For supervisory and management positions, additional interviews occur with area managers or regional leaders. These conversations focus on leadership philosophy, decision-making approaches, and alignment with Kimpton’s values of personalization and employee empowerment. Case studies and behavioral questions are common.
Kimpton occasionally hosts group interviews or panel interviews for entry-level positions. Multiple candidates participate together, allowing Kimpton to assess interpersonal skills, teamwork, and cultural fit. These group formats help identify employees who thrive in collaborative hotel environments.
Once selected, candidates complete background verification and obtain any required professional licenses. Onboarding includes Kimpton’s values-based training program emphasizing personalized service, inclusivity, and the company’s pet-friendly mission.
Kimpton Hotels Employee Benefits
Full-time employees receive comprehensive health insurance including medical, dental, and vision coverage. Kimpton partners with providers to offer competitive rates and extensive coverage options. The company covers a significant portion of employee premiums, making healthcare accessible and affordable.
Retirement planning is supported through a 401(k) plan with company matching contributions. Employees can begin saving for retirement immediately upon eligibility, with the company matching contributions at competitive rates. Financial planning resources are available to help employees maximize retirement savings.
Paid time off includes vacation, personal days, and sick leave. Full-time employees typically receive 15–25 days of paid time off annually, depending on tenure and role. Additional paid holidays are provided, allowing employees meaningful time to rest and reconnect with family.
Kimpton is famous for its pet-friendly culture. Employees bring their pets to work at participating properties and receive pet-related discounts and perks. The company strongly supports work-life balance and employee wellness, offering fitness subsidies, wellness programs, and mental health resources.
Employee discounts provide substantial savings on future stays at any Kimpton property worldwide, often at significantly reduced rates. Food and beverage discounts are available at Kimpton restaurants and bars. Additional discounts apply to spa services, retail merchandise, and partner establishments.
Kimpton Hotels Career Development
Kimpton invests heavily in employee development through comprehensive onboarding programs. All new hires complete values-based training emphasizing the company’s commitment to personalized service, inclusivity, and creating memorable guest experiences. Role-specific training ensures you understand your responsibilities and hotel operations.
Cross-training opportunities allow employees to develop skills across departments. Front office staff can learn housekeeping operations, kitchen staff can train in food service, and service workers can develop supervisory skills. This flexibility creates diverse career pathways and increases promotion readiness.
Leadership development is a core focus for Kimpton. The company offers formal management training programs, mentorship from senior leaders, and project leadership opportunities. High-performing employees are identified early and supported through structured development plans targeting advancement to supervisory and management positions.
Kimpton promotes a strong culture of internal advancement. Many general managers and area managers began their careers in entry-level positions at Kimpton properties. Clear progression pathways allow you to visualize career growth and plan advancement strategies within the company.
Educational support includes tuition reimbursement for employees pursuing hospitality degrees or professional certifications. Partnerships with hospitality schools and training organizations provide learning opportunities. Corporate positions offer continued professional development including industry conferences and specialized training.
Frequently Asked Questions
What does Kimpton’s pet-friendly culture mean for employees?
Kimpton pioneered the pet-friendly hotel model and extends this philosophy to employees. Employees can bring their pets to work at participating properties, creating a unique and welcoming workplace. The company values the human-animal bond and believes that employees with their pets are happier and more engaged. Pet-related benefits include discounts on pet services and supplies. This distinctive culture attracts employees who value work environments that honor personal connections and well-being.
Are Kimpton properties luxury hotels, and what does that mean for customer interaction?
Kimpton operates upscale boutique luxury hotels with personalized service as a core value. Rather than rigid corporate protocols, Kimpton empowers employees to make decisions that delight guests. Staff are encouraged to remember guest preferences, anticipate needs, and create memorable experiences. This approach requires excellent communication skills and genuine customer service orientation. Employees appreciate the autonomy and meaningful relationships developed through personalized service.
How many Kimpton properties exist, and can I transfer between locations?
Kimpton operates approximately 70 luxury boutique hotels worldwide, with properties in major cities and resort destinations across North America, Central America, and the Caribbean. Internal transfers between properties are encouraged and supported. Employees seeking relocation or new experiences can apply for positions at other Kimpton locations. Many employees build careers across multiple properties, gaining diverse operational experience.
What is IHG’s relationship to Kimpton, and how does that affect employment?
Kimpton is an InterContinental Hotels Group (IHG) subsidiary, providing access to corporate resources, training programs, and career opportunities beyond Kimpton properties. While Kimpton maintains its distinct brand identity and values, IHG ownership offers expanded benefits and development opportunities. Employees may pursue careers within IHG’s broader portfolio if interested, though Kimpton’s boutique culture remains its defining characteristic.
What support exists for professional licensing and certifications in spa and wellness roles?
Kimpton actively supports professional development for spa and wellness staff. The company covers or reimburses costs for continuing education and license renewals required by state regulations. Spa therapists and estheticians can pursue advanced certifications and specialized trainings, with tuition support available. Kimpton values highly trained wellness professionals and invests in their ongoing education and skill development.