IHG Hotels & Resorts Application — How to Apply Online
Quick Answer: IHG Hotels & Resorts operates more than 6,000 properties worldwide across brands including Holiday Inn, Holiday Inn Express, Crowne Plaza, InterContinental, Kimpton, and Candlewood Suites. Apply at careers.ihg.com, browse positions at specific IHG properties, and connect with a property hiring manager. Most hotel-level positions receive hiring manager contact within one to two weeks.
About IHG Hotels & Resorts
IHG (InterContinental Hotels Group) is a British multinational hospitality company with a major U.S. presence through its broad portfolio of hotel brands. In the United States, IHG operates properties across the value, midscale, upper-midscale, upscale, and luxury segments, giving job seekers access to a wide range of hospitality work environments — from limited-service Holiday Inn Express locations to full-service InterContinental and Crowne Plaza properties.
IHG operates through a mix of company-managed and franchised hotels. Most IHG properties in the United States are independently owned franchises operating under IHG brand licensing agreements. Employment terms, pay, and benefits at franchised properties are set by the individual hotel owner.
How to Apply at IHG Hotels & Resorts
Apply through the IHG Hotels & Resorts careers portal to connect with hiring managers at individual hotel properties.
Step 1: Search Jobs at careers.ihg.com
Visit the IHG careers portal and search by location, property brand, and job category. Hotel positions are listed at the specific property level.
Step 2: Create a Candidate Account
Register with your work history, availability, and contact information. Upload your resume to complete your profile.
Step 3: Apply to a Specific Property
Select the specific hotel property and position that interest you and submit your application directly. Each property manages its own hiring independently.
Step 4: Manager Contact and Interview
A department manager or HR coordinator will contact qualified candidates. Most hotel interviews are conducted in person at the property.
Step 5: Background Check
Complete a background check. Some properties also require a drug screen for specific roles.
Step 6: Onboarding and Training
Attend property orientation covering brand standards, guest service protocols, department procedures, and safety training.
IHG Hotels & Resorts Job Types and Pay Rates
Pay rates vary by property brand, location, and hotel ownership structure.
| Position | Typical Pay Range | Notes |
|---|---|---|
| Front Desk Agent / Guest Services | $15–$22/hr | Check-in, checkout, concierge |
| Housekeeping / Room Attendant | $14–$20/hr | Room cleaning and turnover |
| Food & Beverage Server | $12–$18/hr + tips | Restaurant, bar, room service |
| Maintenance Technician | $18–$28/hr | Property upkeep and repairs |
| Assistant General Manager | $48,000–$70,000/yr | Operations and staff management |
| General Manager | $65,000–$120,000/yr | Full property P&L ownership |
Application Requirements
Most front-line hotel positions require a high school diploma or GED and strong interpersonal and customer service skills. Management roles typically require a hospitality management degree or equivalent hotel management experience. All applicants must be legally authorized to work in the United States. Background checks are standard for all hires. Some positions require physical capability for standing, lifting, and repetitive tasks associated with housekeeping, laundry, or food and beverage service.
Interview Process
Hotel hiring is managed at the individual property level. Most interviews are conducted by the department manager or General Manager and focus on customer service experience, availability, and interpersonal skills. Front desk and guest services interviews often include scenario-based questions about handling difficult guests. Most entry-level candidates complete a single-round interview before receiving an offer decision.
Employee Benefits
Benefits at IHG Hotels & Resorts properties vary by ownership structure. Full-time employees at corporate-managed properties typically receive medical, dental, and vision insurance, a 401(k) plan, and paid time off. Hotel employee discounts at brand properties are a standard perk across most flag brands. Specific offerings at independently franchised properties vary by owner.
Career Development
Hospitality careers at IHG Hotels & Resorts properties offer advancement from line-level roles into department leadership and eventually General Manager positions. Many hotel companies offer management trainee programs for college graduates or promote strong performers from front desk and food and beverage roles into operations management. Large hotel brands also provide opportunities to transfer between properties in different markets.
Frequently Asked Questions
Below are answers to common questions about applying at IHG Hotels & Resorts.
What IHG brands hire in the United States?
Major IHG brands in the U.S. include Holiday Inn, Holiday Inn Express, Crowne Plaza, InterContinental, Kimpton Hotels, Candlewood Suites, and Staybridge Suites.
Do IHG employees get hotel discounts?
Yes. IHG team members at managed properties receive discounted room rates at IHG hotels worldwide through the IHG Friends & Family discount program.
Is Holiday Inn Express part of IHG?
Yes. Holiday Inn Express is one of IHG’s largest brands by number of properties in the United States.