Last Updated: April 13, 2026
How to Apply at Caribou Coffee
- Visit the Careers Website. Navigate to careers.cariboucoffee.com to access the job portal. You can search by location, position type, or employment status (part-time, full-time).
- Create Your Profile. Set up an account with your email address, phone number, and basic information. Creating a profile allows you to save job listings and receive notifications about openings.
- Search for Positions. Use the location filter to find openings near you. Caribou Coffee regularly hires baristas (they call them “Caribou Crew”), shift supervisors, and assistant managers.
- Submit Your Application. Complete the online form with your work history, availability, and reasons for wanting to join Caribou Coffee. The application typically takes 15–20 minutes.
- Include References. Provide contact information for two previous employers or professional references. First-time workers can use educators, mentors, or community leaders.
- Wait for Contact. Store managers typically reach out within 2–4 business days via phone or email. If you don’t hear back within a week, follow up with a call to the local store.
- Attend Your Interview. Meet with the store manager or shift supervisor. Interviews usually last 20–30 minutes and focus on your availability, coffee knowledge, and customer service philosophy.
- Pass the Background Check. All employees must pass a background check. Caribou Coffee works with a third-party provider; results typically take 3–7 business days.
- Onboarding and Training. Complete paperwork (I-9, tax forms, direct deposit setup), review the employee handbook, and attend paid training shifts (usually 3–5 shifts) where you’ll learn Caribou Coffee’s espresso machines, brewing methods, and customer service standards.
Caribou Coffee Job Positions & Pay Rates
| Position | Starting Hourly Rate | Primary Responsibilities | Advancement Path |
|---|---|---|---|
| Caribou Crew (Barista) | $14–$17 | Prepare espresso drinks, take orders, maintain equipment, engage customers, manage register, ensure quality | Lead Barista, Shift Supervisor, Assistant Manager |
| Lead Barista | $16–$19 | Train new baristas, maintain espresso quality standards, handle specialty drink requests, mentor crew members | Shift Supervisor, Assistant Manager |
| Shift Supervisor | $17–$21 | Oversee daily operations, manage cash, schedule crew, handle customer issues, ensure cleanliness and compliance | Assistant Manager, Store Manager |
| Store Manager | $24–$35 | P&L responsibility, hiring and training, strategic planning, inventory and supply management, customer relations | Area Manager, Regional Operations |
Caribou Coffee Application Requirements
Age and Work Authorization. You must be at least 16 years old. Proof of work authorization is required at hire (valid Social Security Number and I-9 documentation: driver’s license, passport, or state ID). Some locations may require 18+ for opener positions due to equipment operation and early hour demands.
Education. No formal education requirement. A high school diploma or GED is preferred for supervisory roles but not mandatory. Knowledge of specialty coffee, espresso, or customer service is valued; however, Caribou Coffee trains all baristas from scratch.
Background Check. All employees must pass a background check conducted by a third party. Caribou Coffee evaluates individual cases; minor offenses, especially if distant in the past, may not disqualify you from a barista role. Management positions have stricter standards.
Physical Demands. Baristas stand 6–8 hours during shifts. You’ll work with hot water and steam (espresso machines reach 200°F+), frequently lift milk canisters (40 lbs), and move quickly in a compact space. Disclose any physical limitations, such as back problems or sensitivity to heat, before hire.
Customer Service Skills. Caribou Coffee prioritizes customer interaction and satisfaction. You should be friendly, patient, and able to upsell specialty drinks and the loyalty program. Previous retail or food service experience is helpful but not required.
Flexibility and Availability. Coffee shops operate early mornings (many open at 5–6 AM) and stay open into the evening. Early shift availability, weekend flexibility, and willingness to work during busy seasons (fall/winter) significantly improve your chances of hire.
Caribou Coffee Interview Process
Phone Screening (5–10 minutes). A manager calls to confirm your application, verify availability, and assess your communication skills. Be prepared to explain why you want to work at Caribou Coffee and what experience you bring.
In-Person Interview (20–30 minutes). Meet with the store manager or shift supervisor. Common questions include: “Describe your ideal customer service interaction,” “What specialty coffee drinks have you tried?,” and “Tell us about a time you handled a difficult situation.” Dress in clean, casual business attire (dark jeans or khakis with a button-up shirt).
Working Interview (Common). Many Caribou Coffee locations invite strong candidates to work a 2–4 hour trial shift. You’ll be paid for this time and trained on espresso machines, registers, and workflow. This helps the manager assess your speed, accuracy, and personality fit.
Background Check. All offers are contingent on passing a background check. You’ll be directed to a third-party portal to complete the process. Results take 3–7 business days and are confidential.
Paid Training. Upon background clearance, you’ll attend 3–5 paid training shifts (4–6 hours each). Training covers Caribou Coffee’s espresso machines, drink recipes, cash handling, food safety, point-of-sale (POS) system, and customer service philosophy. You’ll shadow experienced baristas before working independently.
Caribou Coffee Employee Benefits
For Full-Time Employees (30+ hours/week). Comprehensive health insurance (medical, dental, vision) with company contribution begins after 60 days. A 401(k) plan with up to 4% company match is available. Paid time off accrues; full-time staff typically receive 10–15 days annually. Life and disability insurance are also included.
For Part-Time Employees. Flexible scheduling designed for students and second-job seekers is standard. Employee discounts on all beverages and food (25–30% off) apply immediately. Free coffee or tea during shifts helps you stay energized and learn the menu.
Loyalty and Rewards Program. Employees get a special account in Caribou Coffee’s mobile app that earns points on personal purchases. Double points during promotional periods and exclusive member perks like free birthday drinks are common.
Tuition Assistance. Caribou Coffee offers tuition reimbursement for employees pursuing higher education. The amount varies by tenure and employment status. Mental health resources and an employee assistance program (EAP) are available to all staff members.
Caribou Coffee Career Development
Structured Advancement. A reliable barista can become a lead barista within 6–12 months. Shift supervisors are typically promoted from strong lead baristas within 12–24 months. Store managers, who oversee one location and earn salaries of $45,000–$65,000+, are selected from experienced shift supervisors.
Specialized Training. Caribou Coffee invests in barista development. Employees can pursue specialty certifications (latte art, espresso theory, single-origin coffee knowledge). These certifications are recognized industry-wide and enhance both your resume and earning potential.
Management Track. Supervisors and managers attend Caribou Coffee corporate training on labor law, financial management, operations, staff development, and customer experience strategy. District managers oversee 8–12 locations, and area managers oversee entire regions, earning $60,000–$95,000+.
Corporate Opportunities. Caribou Coffee, owned by JAB Holding Company (which also owns Peet’s, Intelligentsia, and Stumptown), offers pathways to roles in marketing, supply chain, product development, and corporate operations. High performers can transition into these roles from store positions.
Frequently Asked Questions
What is the minimum age to work at Caribou Coffee?
The minimum age is 16 years old. Some locations may require 18+ for early morning opening positions. Verify with your local store during the application process.
Do I need to know how to make espresso drinks before applying?
No. Caribou Coffee provides comprehensive training on all espresso machines and drink recipes. Enthusiasm, a willingness to learn, and passion for coffee matter more than prior experience. Many successful baristas started with no coffee knowledge.
What is the difference between Caribou Crew and a traditional barista title?
Caribou Crew is Caribou Coffee’s branded name for baristas. The role is the same—you prepare specialty espresso drinks, take orders, and engage customers. The “Crew” branding emphasizes teamwork and Caribou Coffee’s collaborative culture.
Can I work part-time as a student?
Yes. Caribou Coffee actively hires students and part-time workers. Many locations offer flexible scheduling that works around school hours. Morning, evening, and weekend shifts are typically available. Communicate your schedule limitations during the interview.
What coffee knowledge should I have to succeed?
You don’t need prior knowledge. However, familiarity with basic coffee terminology (espresso, latte, cappuccino, macchiato) and specialty drinks helps during training. If hired, you’ll learn about single-origin coffees, brewing methods, and Caribou Coffee’s signature drinks during your paid training shifts.
Does Caribou Coffee offer any certifications or credentials?
Yes. Baristas can pursue Specialty Coffee Association (SCA) certifications in areas like latte art, espresso technique, and brewing. Caribou Coffee supports and may sponsor certifications for committed baristas. These credentials are recognized internationally and increase your value in the coffee industry.