Last Updated: April 25, 2026
Apply to KeyBank via keybank.com/careers for teller, financial advisor, credit analyst, branch manager, and commercial banker positions. KeyBank is a regional bank headquartered in Cleveland with operations across the Northeast and Midwest. Entry-level positions require high school diploma; management and specialist roles typically require 3–7 years of banking or financial services experience.
How to Apply at KeyBank
- Visit keybank.com/careers to access the job board.
- Use filters to search by job category (Retail Banking, Commercial Banking, Finance, Operations, IT) and location (Northeast, Midwest, or specific states).
- Click on the job title to view the full posting, including responsibilities, required skills, qualifications, and compensation range.
- Click “Apply Now” to begin your online application.
- Sign in with an existing KeyBank careers account or create a new one using your email address.
- Upload your resume and complete your employment history, education, certifications, and relevant banking or financial services background.
- Answer any role-specific questions about customer service experience, sales aptitude, or regulatory knowledge (varies by position).
- Submit your completed application. You’ll receive a confirmation email, and a recruiter will contact you within 5–10 business days if you advance.
KeyBank Job Positions and Pay Rates
| Position | Average Pay | Work Schedule |
|---|---|---|
| Teller | $32,000–$42,000 | Full-time, Monday–Friday, some weekends, 40 hours |
| Financial Advisor | $55,000–$90,000 | Full-time, Monday–Friday, some Saturdays, 40–45 hours |
| Credit Analyst | $58,000–$78,000 | Full-time, Monday–Friday, 40 hours |
| Branch Manager | $65,000–$85,000 | Full-time, 45–50 hours, Monday–Saturday |
| Commercial Banker | $80,000–$120,000 | Full-time, 45–50 hours, variable schedule |
| Loan Officer | $52,000–$72,000 | Full-time, Monday–Friday, 40 hours |
| Operations Specialist | $45,000–$62,000 | Full-time, Monday–Friday, 40 hours |
| Relationship Manager | $60,000–$95,000 | Full-time, 45–50 hours, some travel |
Working at KeyBank: What to Expect
KeyBank is a major regional bank with roots in the Northeast and Midwest, offering retail banking, commercial lending, investment services, and wealth management. The organization serves millions of customers across multiple states and emphasizes community engagement, customer-centric service, and financial stability. KeyBank operates within a heavily regulated banking environment where compliance, risk management, and accuracy are paramount. The company culture values teamwork, professional development, and service quality. Employees work in a competitive but collaborative environment with clear performance metrics tied to customer satisfaction and business results. Compensation includes competitive base salary, performance bonuses (particularly for sales-focused roles like Financial Advisor and Commercial Banker), and benefits including health insurance, 401(k) retirement plans, life insurance, and paid time off. Most positions are on-site at branch locations or KeyBank offices, with limited remote options for operations and IT roles. Branch positions require customer interaction, sales targets, and extended hours (evenings and Saturdays), while commercial banking and lending roles offer more structured schedules. Onboarding typically spans 4–8 weeks and includes training on regulatory compliance, KeyBank systems, products, and customer service standards. Career advancement is available, with pathways from teller to branch manager, or from loan officer to senior relationship manager or commercial lending roles. Professional development includes access to training programs, tuition reimbursement for relevant certifications (e.g., Series 7, 63, or mortgage licensing), and mentorship from senior bankers. Work-life balance is standard for a regional bank, with federal holidays and reasonable expectations around overtime.
Frequently Asked Questions
What is KeyBank’s hiring timeline?
Most positions move through the process in 2–4 weeks from application to offer. Teller and entry-level positions may move faster (1–2 weeks), while commercial banker and senior relationship manager roles may take 4–6 weeks due to additional interview rounds and background checks.
Do I need prior banking experience to work at KeyBank?
Prior banking experience is preferred for most positions but not always required for entry-level teller or member service roles. KeyBank provides comprehensive training in banking operations, compliance, and product knowledge. Loan officer, financial advisor, and commercial banker roles typically require 2–5 years of relevant experience.
Does KeyBank require any certifications?
Financial advisor and investment-related roles require or strongly prefer Series 7 and 63 licenses (FINRA). Loan officers may need state Mortgage Loan Originator (MLO) licensing. KeyBank provides exam preparation materials and reimbursement for licensing and certification costs.
What benefits does KeyBank offer employees?
KeyBank offers medical, dental, and vision insurance; 401(k) retirement plan with company match; life insurance; paid time off (15–20 days plus 10 company holidays); employee discounts on banking products and services; tuition reimbursement up to $5,000 per year; and professional development programs.
Are there remote or hybrid positions at KeyBank?
Most branch teller, financial advisor, and loan officer positions require on-site presence due to customer interaction. IT, operations, and compliance roles may offer hybrid arrangements. Remote eligibility varies by department and is discussed during the interview process.
What is the sales component of KeyBank jobs?
Teller, financial advisor, and branch manager positions have sales expectations tied to the bank’s products (credit cards, loans, investment services). Commercial bankers have significant sales quotas. Sales performance is tracked and contributes to bonuses and advancement. Non-sales roles (operations, IT, compliance) focus on technical or regulatory requirements rather than sales targets.