Last Updated: April 25, 2026
Apply to Pentagon Federal Credit Union (PenFed) via penfed.org/careers for teller, loan officer, branch manager, IT analyst, and underwriter positions. As a federal credit union serving military members and employees, PenFed emphasizes member service, financial literacy, and secure operations. Entry-level positions require high school diploma; management roles require 2–5 years of banking experience.
How to Apply at Pentagon Federal Credit Union
- Navigate to penfed.org and click “Careers” in the footer or top navigation menu.
- Browse open positions by job category (Member Services, Lending, Operations, IT, Compliance) and location.
- Review the job description, which includes responsibilities, required qualifications, and compensation range.
- Click “Apply Now” to open the online application form.
- Create a PenFed careers account or log in if you’ve applied previously with your email and password.
- Complete your profile by uploading your resume and filling in education history, previous banking or financial services experience, and availability.
- Answer any screening questions specific to the role (e.g., willingness to work evenings or weekends for branch positions, comfort with compliance).
- Review your complete application for accuracy, then submit. You’ll receive a confirmation email within 24 hours.
Pentagon Federal Credit Union Job Positions and Pay Rates
| Position | Average Pay | Work Schedule |
|---|---|---|
| Teller/Member Advisor | $35,000–$45,000 | Full-time, Monday–Friday, some weekends, 40 hours |
| Loan Officer | $50,000–$75,000 | Full-time, Monday–Friday, 40–45 hours |
| Branch Manager | $65,000–$90,000 | Full-time, 45–50 hours, Monday–Saturday |
| IT Analyst | $75,000–$100,000 | Full-time, Monday–Friday, 8am–5pm |
| Loan Underwriter | $55,000–$75,000 | Full-time, Monday–Friday, 40 hours |
| Member Service Representative | $38,000–$48,000 | Full-time, Monday–Friday, some remote eligible |
| Operations Specialist | $42,000–$58,000 | Full-time, Monday–Friday, 40 hours |
| Compliance Officer | $60,000–$80,000 | Full-time, Monday–Friday, 8:30am–5pm |
Working at Pentagon Federal Credit Union: What to Expect
Pentagon Federal Credit Union is a member-owned financial cooperative serving military members, veterans, employees, and their families with savings accounts, loans, credit cards, and financial planning services. The organizational culture emphasizes member service, financial empowerment, and security. Unlike large commercial banks, the credit union operates with a cooperative structure where members are owners, creating a focus on long-term member relationships rather than short-term profit maximization. Employees work in a regulated financial environment requiring strong attention to compliance, security, and accuracy. PenFed offers competitive benefits including health insurance, 401(k) plans, life insurance, tuition reimbursement, and employee discounts on financial products. Career progression is structured, with clear advancement pathways from teller to branch manager, or from analyst to senior IT roles.
Frequently Asked Questions
What is PenFed’s hiring timeline?
Most PenFed positions move through the process in 2–3 weeks from application to offer. Initial screening takes 3–5 business days; interviews typically span 1–2 weeks. Background checks and membership verification (required for employment) add 1–2 weeks.
Do I need prior banking experience to work at PenFed?
Prior banking experience is preferred but not always required, especially for entry-level teller or member service positions. PenFed provides comprehensive training in banking operations, compliance, and member service. Loan officer and branch manager roles typically require 2–5 years of relevant experience.
What benefits does PenFed offer its employees?
PenFed employees receive health insurance (medical, dental, vision); 401(k) retirement plan with company match; life insurance; paid time off (15–20 days plus 11 federal holidays); tuition reimbursement up to $5,000 per year; and employee discounts on loans, savings accounts, and credit products.
Can I work remotely at PenFed?
Most branch teller and loan officer positions require on-site presence due to member interaction. IT, operations, and customer service roles may offer hybrid or remote options. Remote eligibility is noted in specific job postings and discussed during the interview process.
Do I need to be a military member or veteran to work at PenFed?
No. PenFed is open to all qualified candidates, regardless of military affiliation. However, the organization prioritizes serving military communities, and many employees are military members, veterans, or family members. This cultural alignment is valuable but not required.
What certifications or licenses does PenFed require?
Loan officers may be required to obtain a state Mortgage Loan Originator (MLO) license, which PenFed supports through exam prep and study materials. Some compliance and operations roles may require certification in financial regulations (e.g., FINRA Series 7 or 63). PenFed provides educational support and reimbursement for required certifications.