Last Updated: March 24, 2026
C.H. Robinson hires Logistics Coordinators, Carrier Representatives, and Account Managers at approximately $19.95–$31.55 per hour. Apply online at chrobinson.com/en-us/about-us/careers/. C.H. Robinson is the largest freight broker in North America, with roughly 14,000 US employees across 200+ office locations. Unlike warehouse or dock operations, C.H. Robinson roles are office-based or remote — coordinators manage freight shipments using the company’s proprietary Navisphere technology platform. A bachelor’s degree is preferred but not always required. The minimum hiring age is 18 for all positions.
C.H. Robinson Company Overview
C.H. Robinson Worldwide, Inc. (NASDAQ: CHRW) is the world’s largest freight broker, connecting over 100,000 shippers with 85,000+ carriers through its proprietary Navisphere transportation management system. Founded in 1905 and headquartered in Eden Prairie, Minnesota, C.H. Robinson generated $17.6 billion in revenue in FY2024 and employs approximately 14,000 people in the United States across 200+ office locations.
Unlike warehouse or dock-based logistics companies, C.H. Robinson is an office-environment employer. Entry-level Logistics Coordinators and Carrier Representatives manage the full lifecycle of freight shipments — quoting, booking, tracking, and customer communication — from a desk, not a loading dock. This makes C.H. Robinson a strong fit for job seekers interested in the logistics industry who prefer office or remote work over physical warehouse operations.
C.H. Robinson holds a 3.5 out of 5.0 rating on Glassdoor as of March 2026. The company is publicly traded on NASDAQ under the ticker CHRW.
C.H. Robinson Job Types
- Logistics Coordinator: The primary entry-level role. Manages freight bookings, carrier relationships, and shipment tracking using the Navisphere platform. Starting pay: $19.95–$31.55/hr depending on location and experience. Office or hybrid environment.
- Carrier Representative: Builds and manages relationships with trucking carriers. Negotiates rates and ensures capacity for customer freight needs. Sales-forward role with performance incentives.
- Customer Account Specialist: Supports key accounts with shipment coordination, issue resolution, and proactive communication. Entry-level role with a customer service focus.
- Operations Analyst: Analyzes freight data, pricing trends, and operational efficiency. Requires stronger analytical skills and typically a degree in Supply Chain, Business, or Data Analytics.
- Account Manager: Senior role managing a portfolio of customer accounts. Responsible for revenue growth, retention, and strategic logistics planning. Typically requires 2–5 years of industry experience.
How to Apply at C.H. Robinson Step by Step
Step 1: Visit chrobinson.com Careers
Navigate to chrobinson.com/en-us/about-us/careers/ and search for open positions by role title and location. C.H. Robinson has 200+ US offices, so filter by your metro area. Entry-level roles to search for include Logistics Coordinator, Carrier Representative, and Customer Account Specialist.
Step 2: Prepare a Resume
C.H. Robinson professional positions require a resume — this is not a “walk-in and get hired” employer. Highlight communication skills, any logistics or supply chain coursework, sales aptitude, and customer service experience. If you have experience with transportation management systems (TMS) or CRM software, feature it prominently.
Step 3: Submit Online Application (20–30 minutes)
Complete the online application with resume upload, education history, and work experience. The application collects:
- Contact information and location preference
- Resume and optional cover letter upload
- Education history — degree preferred but not always required
- Work experience, including any logistics, sales, or customer service roles
- Acknowledgment of background check and drug screen consent
Step 4: Phone Screen
A C.H. Robinson recruiter typically reaches out within one week of application for a 20–30 minute phone screen. The call covers your background, interest in the logistics industry, and salary expectations. Be ready to explain why freight brokerage interests you — C.H. Robinson values candidates who understand the business model.
Step 5: Panel or Video Interview
Qualified candidates advance to a panel interview with 2–3 hiring managers. This can be in person at a C.H. Robinson office or conducted via video. C.H. Robinson uses behavioral and situational questions — prepare STAR-format (Situation, Task, Action, Result) answers about problem-solving, handling difficult customers, and working under pressure.
Step 6: Background Check and Drug Test
C.H. Robinson conducts a criminal background check and urine drug test for all new hires. Allow 1–2 weeks for clearance after your interview. The company will not extend a final offer until both checks are complete.
Step 7: Offer and Onboarding
After clearance, you receive an offer letter. C.H. Robinson onboarding includes systems training on the Navisphere TMS platform, freight brokerage fundamentals, and an introduction to your assigned account portfolio.
Step 8: Ramp Period (60–90 Days)
New Logistics Coordinators have a 60–90 day ramp period with dedicated training and mentorship. During this period, you learn carrier negotiation, load management, and account coordination before managing accounts independently. Navisphere proficiency is a marketable skill for long-term logistics career advancement.
C.H. Robinson Pay by Position (2025–2026)
| Position | Pay Range | Average Pay | Notes |
|---|---|---|---|
| Customer Account Specialist | $19.95–$24.00/hr | ~$22/hr | Entry-level; customer service focus |
| Logistics Coordinator | $21.00–$28.00/hr | ~$24/hr | Core entry-level role; manages freight bookings |
| Carrier Representative | $22.00–$30.00/hr | ~$26/hr | Sales-forward; performance bonuses typical |
| Operations Analyst | $24.00–$31.55/hr | ~$28/hr | Analytical role; degree typically required |
| Account Manager | $28.00–$40.00+/hr | ~$34/hr | Senior role; 2–5 years experience; revenue targets |
BLS national median for Logistics Analysts: $21.79/hr (May 2024). C.H. Robinson entry-level pay starts near or above the BLS median in most markets.
C.H. Robinson Employee Benefits
Health Insurance
C.H. Robinson provides medical, dental, and vision insurance for full-time employees. Coverage is a standard corporate benefits package. Part-time roles are rare at C.H. Robinson, so benefits are primarily structured for full-time staff.
401(k) with Employer Match
C.H. Robinson offers a 401(k) retirement plan with employer matching contributions. Both part-time and full-time employees are eligible with standard vesting schedules.
Tuition Reimbursement
C.H. Robinson provides tuition reimbursement for courses and degrees related to your role. This benefit supports employees pursuing supply chain management, business administration, or logistics certifications while working.
Employee Stock Purchase Plan (ESPP)
As a publicly traded company (NASDAQ: CHRW), C.H. Robinson offers an Employee Stock Purchase Plan that allows employees to purchase company stock at a discount through payroll deductions.
Paid Time Off and Parental Leave
Full-time employees receive accrual-based PTO plus paid holidays. C.H. Robinson also offers paid parental leave for full-time employees.
Employee Assistance Program
C.H. Robinson provides an Employee Assistance Program (EAP) offering confidential counseling, mental health support, and wellness resources for employees and their families.
C.H. Robinson vs. Other Logistics Employers
| Company | Role Type | Entry Pay | Degree Required | Remote Available |
|---|---|---|---|---|
| C.H. Robinson | Freight brokerage (office) | $19.95–$31.55/hr | Preferred, not required | Yes (hybrid) |
| Echo Global Logistics | Freight brokerage (office) | ~$18–$28/hr | Preferred | Yes |
| XPO Logistics (office) | LTL + brokerage | ~$20–$30/hr | Preferred | Yes |
| Coyote Logistics | Freight brokerage | ~$19–$28/hr | Preferred | Yes |
C.H. Robinson is the largest freight broker in North America with $17.6B in FY2024 revenue, compared to Echo ($4B), XPO ($8.2B), and Coyote ($3B+). Larger scale typically means more account diversity and faster promotion paths.
C.H. Robinson Interview Questions and How to Answer Them
“Why are you interested in freight brokerage?”
This is the most important question at a C.H. Robinson interview. The company is looking for candidates who understand that freight brokerage is a fast-paced, sales-forward environment — not a traditional corporate desk job. Good answers reference the logistics industry’s growth, the appeal of managing complex supply chains, or specific interest in C.H. Robinson’s scale and Navisphere platform. Avoid generic answers about “wanting an office job.”
“Describe a time you handled a difficult customer or situation.”
Logistics Coordinators spend significant time resolving shipment issues — delayed loads, damaged freight, missed pickups. Use the STAR format (Situation, Task, Action, Result) to describe a specific situation where you de-escalated a problem, communicated clearly, and reached a resolution. Customer service and communication skills are the top attributes C.H. Robinson evaluates.
“How do you prioritize when managing multiple tasks with competing deadlines?”
Coordinators manage dozens of active shipments simultaneously. Demonstrate your ability to triage by urgency, communicate proactively when timelines shift, and use systems or tools to stay organized. Mention any experience with CRM, TMS, or project management software.
“Are you comfortable in a sales-oriented environment?”
Freight brokerage is fundamentally a sales business. Carrier Representatives negotiate rates daily, and Logistics Coordinators grow accounts over time. Be direct about your comfort level with sales targets and performance metrics. If you have any sales, negotiation, or account management experience, highlight it here.
Tips for Getting Hired at C.H. Robinson Faster
- Research freight brokerage before your interview. C.H. Robinson values candidates who understand the 3PL business model. Know what a freight broker does, how Navisphere works at a high level, and why C.H. Robinson is different from asset-based carriers like UPS or FedEx. This research separates serious candidates from applicants who just need any office job.
- Highlight sales and communication skills. Freight brokerage is a relationship and negotiation business. Any experience in sales, customer service, account management, or even retail customer interactions is directly relevant. Position yourself as someone comfortable with phones, email, and building business relationships.
- Apply to multiple office locations. C.H. Robinson has 200+ US offices. Each office hires independently based on local demand. Applying to 2–3 nearby offices increases your chances of landing an interview. Check locations at chrobinson.com/en-us/contact-us/.
- Mention long-term logistics career interest. C.H. Robinson invests heavily in training during the 60–90 day ramp period. Managers want to hire people who will grow with the company, not leave after 6 months. If you are interested in a logistics career path — from Coordinator to Account Manager to Director — say so.
- Complete the background check and drug screen promptly. After conditional approval, delays in completing the background check or drug screen are among the most common reasons candidates lose their spot. Schedule both immediately when notified.
C.H. Robinson Career Path
C.H. Robinson promotes heavily from within its coordinator workforce. The typical internal progression is:
- Customer Account Specialist / Logistics Coordinator → Senior Coordinator → Carrier Representative → Account Manager → Senior Account Manager → Director
Navisphere platform expertise is a key differentiator for internal advancement. Coordinators who master the TMS and build strong carrier relationships during their ramp period typically advance to Account Manager within 2–4 years. C.H. Robinson’s tuition reimbursement program supports this progression by funding supply chain and business degrees while employees are working.