Last Updated: April 15, 2026
Apply online at verizon.com/careers or visit a local Verizon store to ask about open positions. Verizon processes applications within 1–2 weeks for retail roles and 2–4 weeks for technical positions.
How to Apply at Verizon
- Navigate to verizon.com/careers or verizon.com/jobs to access the careers portal.
- Use the search filters to select your preferred location, job category (Retail, Customer Service, Technical, Corporate), and experience level.
- Browse available positions and click on the job title that interests you to view full details.
- Read the complete job description, required qualifications, responsibilities, and compensation information.
- Click “Apply” and create a Verizon careers account if you don’t already have one.
- Complete the application with personal information, work history, technical skills (if applicable), and supplemental questions.
- Attach your resume and any relevant certifications or technical credentials.
- Submit your application and monitor your email for interview invitations or status updates from the Verizon hiring team.
Verizon Job Positions and Pay Rates
| Position | Average Pay | Work Schedule |
|---|---|---|
| Retail Sales Representative | $40k–$55k + commission $30k–$35k potential | Full-time, retail store hours, weekends required |
| Customer Service Representative | $35k–$50k/year | Full-time or part-time, call center, shift-based |
| Verizon Store Manager | $60k–$85k/year + bonus | Full-time, 45+ hours/week, store leadership |
| Technician (FIOS/5G/Network) | $55k–$75k/year | Full-time, field-based, on-call availability |
| Network Engineer | $85k–$130k/year | Full-time, technical field work, some travel |
| Software Engineer | $110k–$165k/year | Full-time, corporate office or remote |
| Business Support Specialist | $50k–$70k/year | Full-time, corporate support, typical business hours |
| Assistant Store Manager | $45k–$60k/year | Full-time, retail store, leadership support |
Working at Verizon: What to Expect
Verizon is one of the world’s largest telecommunications and technology companies, operating across retail stores, customer service centers, field operations, and corporate offices. The company provides mobile service, broadband, FIOS fiber internet, and enterprise solutions to millions of customers. Verizon maintains a strong reputation for network quality, customer service, and technological innovation in the telecommunications industry. Working at Verizon offers diverse career paths depending on your role. Retail Sales Representatives interact with customers in Verizon stores, selling mobile devices, plans, and services while meeting sales targets and achieving customer satisfaction. Customer Service Representatives handle inbound calls or chats, resolving billing issues, technical problems, and account questions. Technicians install and maintain FIOS fiber-optic broadband and 5G network infrastructure, requiring technical certification and field work capabilities. Network Engineers design and optimize Verizon’s telecommunications infrastructure, requiring advanced technical knowledge. Software Engineers develop applications, platforms, and systems supporting Verizon’s operations and customer-facing services. The work environment varies by role. Retail stores are fast-paced, customer-focused environments with commission-based earning potential. Call centers are structured with quality assurance and performance metrics. Field technician positions involve travel, equipment operation, and problem-solving in diverse locations. Corporate and engineering roles operate in office settings with standard business hours (though some flexibility exists). Verizon values innovation, customer focus, and continuous learning. The company offers comprehensive benefits for full-time employees including health insurance, 401(k) matching, tuition reimbursement, employee discounts on services, and career development opportunities. Many retail and customer service representatives advance to management or technical specialist roles.
Frequently Asked Questions
What qualifications do I need for a Retail Sales Representative position at Verizon?
High school diploma or GED is required. You must possess excellent customer service skills, ability to learn product features, comfort with technology, willingness to meet sales targets, and availability for weekend and evening shifts. Previous retail experience is preferred but not always required.
Does Verizon offer commission or bonus opportunities?
Yes, Retail Sales Representatives earn commission based on device sales, service upgrades, and plan conversions. Bonuses may be available for store managers and other positions based on performance metrics and company profitability.
What certifications are required for Technician positions?
Technicians should have or be willing to obtain industry certifications such as CompTIA A+, CCNA, or manufacturer-specific training for FIOS and 5G equipment. A valid driver’s license and clean driving record are required for field-based positions.
How long is the hiring process for Verizon?
Retail and customer service roles typically take 1–2 weeks from application to offer. Technical and corporate positions may take 2–4 weeks due to additional background checks and technical assessments.
Does Verizon have tuition reimbursement or educational benefits?
Yes, Verizon offers tuition reimbursement programs for full-time employees pursuing relevant degrees and certifications. The company also provides training and development programs for career advancement.
What benefits do full-time employees receive at Verizon?
Full-time employees receive medical, dental, and vision insurance, 401(k) plan with company match, employee discounts on Verizon services, paid time off, life insurance, wellness programs, and tuition reimbursement eligibility.