Last Updated: April 25, 2026
How to Apply at Pep Boys
Quick Answer: Apply online through the Pep Boys careers page on their official website, where you can search for openings by location and position type, then submit your application directly.
About Pep Boys
Pep Boys is a well-known automotive service and parts retailer operating over 900 locations across the United States and Puerto Rico. Now part of the Icahn Automotive Group, Pep Boys offers a combination of retail auto parts sales and professional automotive service, making it unique in the industry. The company provides services ranging from oil changes and brake repair to engine diagnostics and tire installation, while also selling a wide selection of automotive parts, accessories, and tools.
What sets Pep Boys apart from many competitors is its unique hybrid model that combines professional automotive service with retail parts sales under one roof. This dual approach means employees may have opportunities to develop skills on both the service and retail sides of the business. With over 900 locations nationwide, Pep Boys is a major employer in the auto services sector and provides a dynamic work environment where no two days are exactly alike. The company's connection to Icahn Automotive Group provides additional corporate resources and career development pathways.
How to Apply at Pep Boys
The application process at Pep Boys is straightforward and designed to be accessible to candidates at all experience levels. Follow these steps to submit your application and start your career with Pep Boys.
Step 1: Visit the Careers Page
Go to the Pep Boys careers website and search for open positions by location and job type. Review the job descriptions to find the best match for your skills and experience.
Step 2: Create an Account and Apply
Set up a candidate profile, fill in your personal information, work history, and education, and upload your resume. Double-check all entries before submitting.
Step 3: Prepare for the Interview
If your application is selected, you will receive a call or email to schedule an interview. Review common automotive service interview questions and prepare examples of your relevant experience.
Step 4: Attend the In-Person Interview
Visit the Pep Boys location for your interview. Bring your driver's license, any certifications, and a copy of your resume. Dress professionally and arrive early.
Step 5: Complete Onboarding
After accepting a job offer, complete background checks, drug screening, and any required paperwork. You will then begin Pep Boys's training program to get started in your new role.
Available Positions and Pay
Pep Boys offers a range of positions across its over 900 locations, from entry-level roles to experienced technician and management positions. The following table outlines some of the most common positions and their typical pay ranges.
| Position | Typical Pay |
|---|---|
| Service Technician | $15 – $20/hr |
| Certified Technician | $20 – $28/hr |
| Master Technician | $26 – $36/hr |
| Service Manager | $50,000 – $68,000/yr |
| Parts Associate | $13 – $17/hr |
Pay rates can vary based on geographic location, experience level, and certifications held. Many positions at Pep Boys offer opportunities for overtime, performance bonuses, or commission-based earnings that can significantly increase total compensation. Entry-level roles provide a strong starting point for those looking to build a long-term career in the automotive industry, while experienced professionals can command premium wages based on their skills and certifications.
Requirements and Qualifications
Pep Boys requires applicants to be at least 18 years old with a valid driver's license for technician roles. A high school diploma or equivalent is preferred. Entry-level service technician positions may accept candidates with limited experience, but certified and master technician roles require demonstrated expertise and ASE certifications. Parts associate positions focus more on customer service skills and basic automotive knowledge. All candidates should be comfortable using diagnostic equipment and working with their hands.
If you are new to the automotive industry, do not let a lack of experience discourage you from applying. Many successful technicians and managers at Pep Boys started with no formal automotive background. The company's training programs are designed to bring new employees up to speed, and a willingness to learn and work hard can be just as valuable as prior certifications. Showing initiative, asking questions, and demonstrating mechanical aptitude during the hiring process can help set you apart from other candidates.
Benefits and Perks
Pep Boys offers health insurance including medical, dental, and vision plans for eligible employees. Additional benefits include a 401(k) retirement savings plan, paid time off, employee discounts on parts and services, and access to training programs. Pep Boys supports technicians in earning and maintaining ASE certifications, often covering the cost of testing and study materials. The company also provides a tool allowance for qualified technicians, helping to build their professional toolkit over time.
Beyond the standard benefits package, working at Pep Boys provides intangible advantages that can shape your long-term career trajectory. The skills and certifications you gain on the job are transferable across the entire automotive industry, making your experience valuable whether you stay with Pep Boys or eventually move to another employer. Building a professional reputation within a recognized brand also opens doors for networking and future career opportunities.
Interview Tips
Preparing well for your Pep Boys interview can help you stand out from other candidates. Here are some practical tips to help you make a strong impression during the hiring process.
- Familiarize yourself with Pep Boys' dual service-and-retail model, as it sets the company apart from pure service shops.
- Be ready to discuss both technical skills and customer interaction abilities.
- Mention any ASE certifications and your willingness to earn additional ones.
- Highlight experience with diagnostic tools and modern vehicle technology if applicable.
- Show that you can work well in a team and handle a high-volume shop environment.
Remember that the interview is also your opportunity to evaluate whether Pep Boys is the right fit for you. Do not hesitate to ask questions about daily responsibilities, team dynamics, training timelines, and what a typical workday looks like. Showing curiosity about the role demonstrates genuine interest and helps you make an informed decision about your next career move. If you have any certifications, training records, or letters of recommendation, bring copies to the interview to strengthen your candidacy.
Frequently Asked Questions
Below are answers to some of the most common questions job seekers have about working at Pep Boys and the application process.
Does Pep Boys hire entry-level technicians?
Yes, Pep Boys hires entry-level service technicians and provides on-the-job training to help new team members develop their skills and advance within the company.
What is the Pep Boys hiring process like?
The hiring process typically involves submitting an online application, followed by a phone screening and an in-person interview at the store. For technician roles, you may also be asked to complete a hands-on skills assessment.
Does Pep Boys offer a tool program?
Yes, Pep Boys offers a tool allowance program for qualified technicians. This helps offset the cost of purchasing and maintaining the professional tools needed for automotive repair work.
Can I work part-time at Pep Boys?
Yes, Pep Boys offers both full-time and part-time positions. Part-time availability is common for parts associates and some service roles, though benefits may differ from full-time employment.
Does Pep Boys promote from within?
Yes, Pep Boys has a strong promote-from-within culture. Many store managers and regional leaders started in entry-level positions and worked their way up through the company.
What should I wear to a Pep Boys interview?
Business casual attire is recommended for a Pep Boys interview. While you do not need to wear a suit, you should look neat and professional to make a positive impression.
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